Customer Care: AI Agents are used in chatbots

HumairakhatunJu

Virtual switchboards to support customers 24/7, increase response speed and enhance personalized experiences.

Marketing & Sales: AI Agent analyzes customer behavior, optimizes advertising content, predicts demand and supports sales teams to reach potential customers more effectively.

Operations management: Businesses apply AI Agents in process automation, warehouse uae number data management, and personnel coordination to reduce costs and optimize resources.

Data Research: AI Agent helps analyze big data, forecast trends and recommend more accurate business strategies.

AI Agent Exploitation FieldsAI Agent Exploitation Fields

Typical examples:
- FPT AI is developing a virtual assistant platform for businesses, supporting customer care and data analysis.
- Viettel AI applies AI Agent in cybersecurity and voice recognition solutions.
- E-commerce companies such as Tiki and Shopee are using AI Agent to personalize the shopping experience.

While adoption levels vary across industries, this trend is accelerating as businesses realize that AI Agents not only increase productivity but also create sustainable competitive advantages.

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